Terms of service
TERMS OF SERVICE
Effective Date: September 12, 2026
Welcome to Enchanted Brews Coffee Company ("Enchanted Brews," "Company," "we," "us," or "our").
These Terms of Service ("Terms") govern your access to and use of our website, online store, products, services, subscriptions, content, and related services (collectively, the "Services").
By accessing our website, creating an account, placing an order, subscribing to a product or service, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.
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1. ELIGIBILITY
You must be legally capable of entering into a binding agreement to use our Services.
If you are purchasing products on behalf of another person or entity, you represent that you have authority to do so.
Our Services are not directed toward children who are unable to legally enter into contracts. Parents or legal guardians are responsible for purchases made by minors where permitted by law.
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2. CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time.
Updated Terms will become effective when posted on our website unless a different effective date is stated.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
For material changes affecting existing customers, we may provide additional notice when required by law.
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3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, ingredients, and other information displayed through our Services are accurate.
However, we do not guarantee that every description, photograph, color, representation, or other information is completely accurate, current, or error-free.
Product appearance may vary from photographs due to manufacturing, roasting, packaging, photography, display settings, and other factors.
We reserve the right to correct errors, inaccuracies, omissions, and typographical errors and to update product information at any time.
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4. COFFEE AND FOOD PRODUCTS
Coffee and other consumable products sold by Enchanted Brews are intended to be used in accordance with their labeling and product instructions.
Customers are responsible for reviewing product labels and ingredient information before consuming products.
If you have allergies, dietary restrictions, sensitivities, or other concerns, you should review the applicable product information and contact us before purchasing or consuming the product.
Although we take reasonable precautions regarding product handling and fulfillment, we cannot guarantee that our products are free from every possible allergen or cross-contact risk unless expressly stated.
If you believe a product may be contaminated, unsafe, or defective, discontinue use immediately and contact us.
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5. ORDERS
Placing an order constitutes an offer to purchase products from us.
We reserve the right to accept, reject, limit, or cancel any order for legitimate reasons, including:
- Product availability;
- Pricing or listing errors;
- Suspected fraud or unauthorized transactions;
- Shipping limitations;
- Inventory limitations;
- Technical errors;
- Suspected abuse of promotions or refunds; or
- Other circumstances permitted by law.
If we cancel an order after payment has been received, we will provide an appropriate refund as required by applicable law.
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6. PRICING AND PAYMENT
Prices are displayed at the time of purchase and may change without notice.
Applicable taxes, shipping charges, and other fees may be added during checkout.
You represent that you are authorized to use the payment method submitted with your order.
We may use third-party payment processors to process transactions.
Enchanted Brews does not knowingly retain complete payment-card information beyond what is necessary for legitimate business, transaction, legal, security, and payment-processing purposes.
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7. SHIPPING AND DELIVERY
We will make reasonable efforts to ship orders within the timeframe represented at checkout.
Delivery dates and estimates are not guaranteed unless expressly stated otherwise.
Shipping may be affected by circumstances outside our reasonable control, including:
- Weather;
- Natural disasters;
- Carrier delays;
- Transportation disruptions;
- Incorrect addresses;
- Government actions;
- Labor disruptions;
- Technical failures; or
- Other events beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
Additional terms regarding returns, damaged shipments, and refunds are provided in our Return & Refund Policy.
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8. RETURNS AND REFUNDS
Returns and refunds are governed by our separate Return & Refund Policy, which is incorporated into these Terms by reference.
Nothing in our Return & Refund Policy or these Terms is intended to eliminate or restrict any consumer rights that cannot legally be waived.
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9. SUBSCRIPTIONS
If we offer recurring coffee subscriptions, subscription terms, billing frequency, pricing, cancellation procedures, and renewal information will be presented during enrollment or otherwise made available to customers.
By enrolling in a subscription, you authorize recurring charges according to the terms presented at enrollment.
You may cancel future subscription shipments according to the cancellation procedure and deadline stated for the applicable subscription.
Cancellation generally does not retroactively cancel orders that have already entered processing or shipment, except where required by law.
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10. PROMOTIONS AND DISCOUNTS
Promotional offers may be subject to additional terms, including expiration dates, purchase requirements, quantity limitations, eligibility restrictions, or exclusions.
Unless otherwise stated:
- Promotions may not be combined;
- Promotions have no cash value;
- Promotional codes may not be transferred or sold;
- We may cancel promotions that are affected by obvious technical or pricing errors.
We reserve the right to discontinue or modify promotions as permitted by law.
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11. ACCOUNTS
If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.
You agree to provide accurate information and to promptly update information that becomes inaccurate.
We reserve the right to suspend or terminate accounts involved in fraud, abuse, unauthorized activity, or violations of these Terms.
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12. PROHIBITED USES
You agree not to use our Services to:
- Violate applicable law;
- Commit fraud;
- Misrepresent your identity;
- Interfere with website operation;
- Attempt unauthorized access to our systems;
- Introduce malicious software;
- Scrape or copy website content through unauthorized automated means;
- Reverse engineer our Services where prohibited by law;
- Abuse promotions, refunds, chargebacks, or customer-service processes;
- Impersonate Enchanted Brews or another person or entity;
- Infringe intellectual-property rights; or
- Engage in conduct that could reasonably harm our Company, customers, employees, vendors, or Services.
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13. INTELLECTUAL PROPERTY
Unless otherwise indicated, the website and its contents—including names, logos, trademarks, designs, photographs, graphics, text, product descriptions, artwork, videos, audio, software, and other materials—are owned by or licensed to Enchanted Brews Coffee Company.
You may not reproduce, distribute, modify, sell, publicly display, publish, or commercially exploit our intellectual property without prior written permission, except as permitted by applicable law.
Nothing in these Terms transfers ownership of our intellectual property to you.
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14. USER CONTENT
If you submit reviews, photographs, comments, testimonials, suggestions, or other content ("User Content") to us, you represent that:
1. You have the right to submit the content;
2. The content does not violate another person's rights;
3. The content is not unlawful, fraudulent, defamatory, threatening, or misleading; and
4. The content does not contain confidential information that you are not authorized to disclose.
To the extent permitted by law, by submitting User Content, you grant Enchanted Brews a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, distribute, and publish that content in connection with our business and marketing.
We reserve the right to remove User Content that violates these Terms or applicable law.
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15. THIRD-PARTY SERVICES
Our Services may contain links to or integrations with third-party websites, payment processors, shipping companies, social-media platforms, analytics providers, or other services.
We are not responsible for the content, availability, security, privacy practices, policies, or actions of third parties.
Your use of third-party services may be governed by separate terms and privacy policies.
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16. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
WE DO NOT GUARANTEE THAT:
- THE WEBSITE WILL ALWAYS BE AVAILABLE;
- THE SERVICES WILL BE UNINTERRUPTED;
- THE WEBSITE WILL BE ERROR-FREE;
- PRODUCT INFORMATION WILL ALWAYS BE COMPLETELY ACCURATE;
- PRODUCTS WILL ALWAYS BE AVAILABLE; OR
- THE WEBSITE WILL BE FREE FROM HARMFUL CODE OR SECURITY VULNERABILITIES.
NOTHING IN THESE TERMS DISCLAIMS A WARRANTY, REPRESENTATION, OR CONSUMER RIGHT THAT CANNOT LEGALLY BE DISCLAIMED.
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17. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ENCHANTED BREWS COFFEE COMPANY AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR PURCHASE OF PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR ORDER OR PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
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18. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Enchanted Brews Coffee Company and its owners, officers, directors, employees, contractors, agents, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses—including reasonable attorneys' fees—arising from:
- Your violation of these Terms;
- Your unlawful or unauthorized use of our Services;
- Your User Content;
- Your violation of another person's rights; or
- Your fraudulent, intentionally wrongful, or unlawful conduct.
This provision does not require indemnification to the extent prohibited by applicable law.
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19. DISPUTE RESOLUTION
We encourage customers to contact us first and provide a reasonable opportunity to resolve disputes informally.
Before initiating formal legal proceedings, the parties should make a good-faith effort to resolve the dispute directly.
Nothing in this section prevents a consumer from exercising a right or remedy that applicable law prohibits us from restricting.
Arbitration
To the extent permitted by applicable law, disputes may be resolved through binding individual arbitration rather than in court.
Any arbitration provision applicable to a particular transaction should be interpreted consistently with applicable federal and state law.
Class-action waivers, arbitration requirements, and related provisions can have significant legal consequences and should be reviewed by a qualified attorney before publication.
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20. GOVERNING LAW
To the extent permitted by applicable law, these Terms will be governed by the laws of the State of California, without regard to conflict-of-law principles.
Any provision concerning venue, jurisdiction, arbitration, or governing law will apply only to the extent permitted by applicable law.
Nothing in this section is intended to deprive consumers of mandatory protections provided by the laws of their state or jurisdiction.
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21. TERMINATION
We may suspend or terminate your access to our Services if you violate these Terms, engage in fraudulent or abusive activity, or otherwise use the Services in a manner that creates legal, security, operational, or financial risk.
Termination does not eliminate obligations that by their nature should survive termination, including provisions concerning intellectual property, limitations of liability, indemnification, dispute resolution, and governing law.
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22. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, war, terrorism, transportation interruptions, labor disruptions, utility failures, internet outages, supply-chain disruptions, or other events beyond our reasonable control.
This provision does not excuse obligations that applicable law requires us to fulfill.
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23. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable, where legally permitted.
If modification is not possible, the affected provision will be severed.
The remaining provisions will continue in effect.
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24. NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.
Any waiver must be made in writing by an authorized representative of Enchanted Brews Coffee Company.
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25. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Subscription Terms, and any other policies expressly incorporated by reference, constitute the agreement between you and Enchanted Brews Coffee Company regarding your use of the Services.
If there is a conflict between these Terms and a specific written agreement applicable to a particular transaction, the specific agreement will control to the extent of the conflict.
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26. ELECTRONIC COMMUNICATIONS
By using our Services, you consent to receive electronic communications from us concerning your orders, transactions, accounts, and the Services.
Electronic communications satisfy legal writing requirements where permitted by applicable law.
You may unsubscribe from promotional communications using the unsubscribe mechanism provided in those communications.
Transactional communications may continue when necessary to fulfill orders, maintain accounts, provide legally required notices, or otherwise administer the Services.
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27. CONTACT INFORMATION
Questions concerning these Terms may be directed to:
Enchanted Brews Coffee Company
Email: [YOUR BUSINESS EMAIL]
Website: [YOUR WEBSITE]
Mailing Address: [YOUR BUSINESS MAILING ADDRESS]
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28. LEGAL RIGHTS
These Terms are intended to protect Enchanted Brews Coffee Company to the maximum extent permitted by applicable law.
However, nothing contained in these Terms is intended to:
- Waive a consumer protection that cannot legally be waived;
- Eliminate legally required warranties;
- Excuse unlawful conduct;
- Prevent a government agency from exercising its authority;
- Prevent a customer from exercising a legally protected right; or
- Limit liability that cannot legally be limited.
If applicable law provides you with rights or remedies that conflict with these Terms, those rights and remedies remain available to you.
By using the Services, you acknowledge that you have had an opportunity to review these Terms and agree to them to the extent permitted by applicable law.
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© 2026 Enchanted Brews Coffee Company. All rights reserved.